Discover Your Bounce ~ Privacy Policy
We take your privacy very seriously and we ask that you read this privacy notice carefully. It contains important information about who we are, how and why we collect, store, use and share your information and your rights in relation to this.
Who We Are And What We Do
We are a personal wellbeing company, a corporate wellbeing provider and a publisher of inspirational books. We provide online and in person solutions which enable people to thrive, physically, mentally and emotionally.
We are committed to ensuring that your privacy is protected. When you provide us with information, it will only be used in accordance with this Policy. We may change this Privacy Policy from time to time. This updated Policy is effective as of 1 November 2021 and gives you more control over your information and more clearly explains how we use it.
How This Policy Applies
This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. By choosing to share your personal data with us and using the services offered by us, you’re acknowledging you have understood and agreed to the terms this Privacy Policy.
When and how we collect your data
We do not collect any personal information about you except when you specifically and knowingly provide such information. You may choose to share your data with us in various ways, including:
By signing up to our newsletter
By booking to attend one of our events or courses
By joining our Facebook groups
By downloading our resources (e.g. stress busting toolkit)
By interacting with us in other ways where you choose to share your data
When you provide your personal data in this way you are giving us permission to hold this data and process your information in appropriate ways, in line with this Privacy Policy.
Your data will be held and processed in a limited number of carefully controlled systems, including the trusted third-party platforms we use for email communications, relationships management and secure data storage and backup.
If you wish to access, update or request deletion of your personal information we will ensure that such requests are always acted on in a timely and appropriate way (see details below).
What do we do with the data you provide
We use the information you share with us to provide you with useful and relevant information. This includes:
Sending you relevant information about the specific part of our work that you have engaged with (e.g. a course you are attending or the resources you have ordered)
Sending you occasional updates about our work which we feel are relevant and appropriate
Letting you know about upcoming events, courses or activities near you, where these are considered to be relevant and appropriate
Our processing of your data is based on one or both of the following two legal bases:
Consent: where possible we will ask for your consent to use your data. Your consent is given to us when you choose to share your information with us in accordance with this Privacy Policy.
Legitimate Interest: in some cases, we may process your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our charity and that does not materially impact your rights, freedom or interests.
We have procedures in place to ensure that information you provide is processed lawfully, fairly and in a transparent way. We will only hold your information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request it is deleted.
Opting out from our communications
You can opt out from our communications at any time. This can be done by clicking on the “Unsubscribe” link at the bottom of our emails or by replying to any of our communications and asking to opt out from receiving these updates.
Accessing your data and keeping it up to date
If you would like to find out what information we hold about you, or let us know about any changes to your information, you can do this at any time by writing to us at info@discoveryourbounce.com
How we keep your data secure
We take your privacy very seriously and we are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect. This includes protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.
Any information you provide to us will not be shared with any other entity or organisation without your explicit consent.
Links to other websites and resources
Our website contains links to other websites and resources of interest. Once you have used these links to leave our site, you should note that we do not have any control over these other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the Privacy Policy applicable to the website in question.
Asking for your personal data to be deleted
As described above, you are able to opt out of receiving our general updates emails or invitations to courses and events at any time by clicking “Unsubscribe” or by writing to us.
You may also ask at any time for your personal data to be deleted from all Discover Your Bounce systems, by writing to us at info@discoveryourbounce.com
If you withdraw your consent to us processing your data, we will delete your personal data from all systems on which we hold it within two weeks.
Data Protection Officer
To contact our Data Protection Officer, please email info@discoveryourbounce.com
Complaints or queries
If you have any questions about this Privacy Policy, or any of the procedures set out in it, please contact Sharon Critchlow info@discoveryourbounce.com
.
We take your privacy very seriously and aim to respond quickly and flexibly to any queries or complaints that are raised.
You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns
Changes to this policy
Our Privacy Policy may change from time to time. The amended version will be published on our website and any significant changes will be communicated to supporters either on the website or directly. This will replace any previous privacy policy wording and all conditions and terms of use will be in force from the date of publication.
Last updated: 1st November 2021
